The following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within the Same Business day -before shipping deadlines- and up to Two (2) business days. However, orders are not shipped or delivered on weekends and holidays.
according to the time we receive your order till the deadline for dispatching your order. the following dispatching times:
| CARRIER | ORDER RECEIVED | ORDER DISPATCHED & SENT | ESTIMATED DELIVERY TIME |
|---|---|---|---|
| Dao Privatadresse | Till 14.00 | Before 14:30 | 1 – 2 business days |
| Dao pakkeshop | Till 14.00 | Before 14:30 | 1 – 2 business days |
-All orders placed over the weekend are dispatched on Monday.
-All orders placed on holidays are dispatched on the next business-day Before 14:30
-All products that are marked Sold Out, will be delivered within 2-3 weeks. You will get a 10% discount if you would like to wait.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery.
If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
FREE SHIPPING over DKK 599.
There is FREE shipping for purchases of DKK 600 and more.
Shipping charges for your order will be calculated and displayed at checkout. Shipping cost may vary depending on the carrier you choose.
| CARRIER | ORDER VALUE ($) | COST ($) | ESTIMATED DELIVERY TIME |
|---|---|---|---|
| Dao Home | 0 – 599 DKK | 60 DKK | 1 – 2 business days |
| Dao Shop | 0 – 599 DKK | 50 DKK | 1 – 2 business days |
You have the option of choosing delivery to your private address, a company address or to shop near you.
We offer the following delivery options:
Note: In some cases, where the package is quite big or high cost, we may ship it to a shop for safety reasons.
We only deliver to Denmark – not Greenland and the Faroe Islands.
You will receive a Shipment Confirmation email once your order has shipped and a tracking number(s) after that. The tracking number will be active within 24 hours.
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
